TERMS AND CONDITIONS
Brewing leaf are suppliers of quality teas. Please read our terms and conditions . These terms and conditions are our legal agreement by which we sell goods to you. By placing an order with us you agree with our terms and conditions and only purchase goods from our site if you are able to enter into a contract. Terms and conditions apply to goods purchased online. We reserve the right to vary these terms and conditions any time. Terms and conditions which apply shall be accepted when an order is placed.
General terms and conditions
Use of online shop.
To register or purchase goods from our website, you must provide details when registering or at the time of purchase. Providing accurate and up to date details, providing your name, address, phone number, email address and any information as required to complete your order. At our discretion we reserve the right to terminate your access to our site and to discontinue the website and services at any time with and without any notice at our discretion.
Description and product information and pricing
The prices for our products which you must pay for are as set out on our website when you make your purchase (exclusive of any delivery charges) and if there has been any mistake in the price of products you have purchased. In such an occurrence we will offer to cancel your order or confirm your order at the adjusted price. In the event that we are unable to contact you regarding this we will treat the order as a cancelled. We will make every reasonable effort to ensure that all descriptions, pricing, details of products on the website are correct when the information is entered on the website. Information on this site may not reflect the exact position at the time you place an order. Any description, are for illustrative purposes and could contain discrepancies in the supply of goods. Be aware that colour and appearance of out teaware could have small discrepancies. All measurements, sizes and descriptions are approximate, however we take care to ensure they are accurate as possible.
Purchases are subjected to availability. Our acceptance of your purchase from our website is subject to availability. Your selection and purchase is not a guarantee of delivery. If we are not able to supply the goods which you have offered to purchase, you will be informed and offered a full refund or offered an alternative and equally priced replacement. Orders may be sent incomplete if some items are out of stock, we will inform you if and you will be refunded the difference.
Once you have selected your purchase and we have received your order, we will check our stock availability and your card details are valid, we will take payment from your card or debit card, which are acceptable to us. The address associated with the card is required to be the same as your billing address. This cannot be changed once an order has been placed and accepted.
Once your order has been accepted, subject to availability and we have successfully processed and received payment in full for the chosen items. Ownership of any products will pass to you upon delivery to you directly or in a safe place (such as a neighbour) Upon delivery any risk of damage or loss of items passes to you. We make every effort to ensure the safe delivery of our goods, However we cannot provide guarantee that parcels, particularly breakable items will be received in perfect condition. Delivery of items outside UK are not currently available. Shipping cost for all orders under £40 is £2.90
Please allow at least 1-2 business days to process your order. Delivery may take 4-5 business days once your order is shipped.
* Be aware, there is a possible delay with delivery due holiday season.
Returns and Refund Policy
If you wish to return any items you need tell us within 14 days of receiving goods that you want to cancel then you have another 14 days to return the goods once you’ve told us. All items which are returned must be in their original condition and the original packaging as when posted. Any opened items and packaging must be in good condition and display no damage, scratches, dents, or marks. All returned products must not have been used and returned in original packaging to be eligible for a refund or an replacement of an item of equal value. Any special offers where purchases come with free gifts the free gifts are required to be returned in original condition along with the original purchased items. . Postage and any packaging is non-refundable with the exception of any damaged or faulty items. Any products returned which are subsequently missing in the post will be the customers responsibility and we recommend all returned goods are sent by recorded delivery and the customer keeps proof of posting. As soon as we receive the returned goods, we will refund the relevant part of the purchase price for that item.
We may need to maintain and update our website as and when required. We may restrict access to perform maintenance and change the site. This will be done with minimum interruption. All purchases made before any updates to items or pricing will be guaranteed under our terms and conditions. The content of the brewing leaf website is protected. You may retrieve and display the content of the website on a computer screen, store such content in electronic form or print one copy of such content for your own personal use, provided it is for non-commercial use. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from brewing leaf.
You agree to indemnify and hold brewing leaf harmless from all liabilities, claims and expenses that arise out of the content you submit, post or transmit via the brewing leaf website, or from your use/misuse of the website, or the use/misuse by any person for whom you are responsible or from your violation of the terms and conditions.
Law and legal obligations
The contract between you and brewing leaf under which you have made your purchases, it is agreed, shall be governed by, and interpreted in accordance with, English law. The English courts shall have jurisdiction to resolve any disputes between us. This does not affect your statutory rights.
Handmade Product Disclaimer
Our handmade are individually crafted therefore items may not be identical or may contain small variations from the displayed item as expected when crafting speciality handmade items. Brewing leaf always makes best attempt to ensure the highest quality however you accept the above when purchasing hand crafted products.